We ship from, live and work at:
213 Alterra Lane
Renick, West Virginia 24966
We have a shop at:
#38 on Alabama Row at the Art Colony at The Greenbrier Hotel.
300 W Main St.
White Sulphur Springs, West Virginia 24986
304-536-1110 ext. 7274
The Art Colony Shops are just a brief walk from the North Entrance. Complimentary transportation is also available from the hotel.
Stock and Back Orders
All products are handmade by us here on the farm. Most products pictured are in stock, as are one of a kind items not marked SOLD, and will ship within 2 business days of your order. Back ordered items are those that are in production but not yet completed. If an item is back ordered we will let you know an estimated shipping date, and will issue a full refund if the wait is unacceptable.
Custom orders will be negotiated via email and phone. We will generate an invoice based on the final details. Payment will be due when the item is ready to ship, and after you have approved a photograph of the work. A non-refundable deposit may be required.
Orders will be shipped via USPS or UPS (for larger orders). Items in stock will ship within 2 business days. Custom orders will ship on completion, and we will notify you via email on receipt of your order with the time frame.
Shipping Rates for Online Orders
Shipping is based on the dollar value of your order.
$0 – $49.99 Shipping is $6.95
$50 – $99.99 Shipping is $11.95
$100 – $374.99 Shipping is $16.95
$375 and up Shipping is Free
Shipping for orders placed in the shop at the Art Colony will match the actual UPS Shipping rate, calculated after packing.
We take pride in our work, and describe items accurately. But, if what you receive is for some reason unsatisfactory you may notify us within 3 days of receipt that you wish to return an item and we will make a partial refund (we do not refund shipping). You must ship the return back to us at your expense, and we will refund your payment (minus original shipping cost) upon receipt. You also have access to PayPal’s dispute resolution service.
All orders are processed securely by PayPal. You do NOT have to have a PayPal account in order to purchase from our store, you can choose to pay by credit card (or PayPal account) on the PayPal site.
In order to ship your order we collect your name, address, email address and telephone number. We do not share or sell this information to anyone. We have a quarterly email newsletter. You may unsubscribe from the newsletter at any time.
Your payment method and information is collected securely vial PayPal. We do not have access to that information.